Privacy Policy
Last updated: 17 July 2026 · Jyotishe.com
This Privacy Policy explains how Jyotishe (“we”, “us”, “our”) collects, uses, and protects your information when you use our website and consultation services.
1. Information we collect
- Contact details such as mobile number (for OTP verification and appointment calls)
- Birth details you provide: name, date of birth, place of birth, time of birth
- Your consultation category and question
- Payment-related information processed by our payment partner (Razorpay); we do not store full card details
- Appointment preferences (date and time slot)
- Technical data such as device/browser type and usage events for analytics and advertising measurement (including Meta Pixel where enabled)
2. How we use your information
- To verify your identity via OTP
- To prepare and deliver kundali-based consultation answers
- To schedule and conduct phone consultations
- To process payments and prevent fraud
- To improve our services and measure marketing performance
- To comply with legal obligations
3. Sharing of information
We may share necessary data with:
- Payment processors (e.g. Razorpay)
- OTP / messaging service providers
- Advertising and analytics partners (e.g. Meta) for campaign measurement
- Our authorised astrologers and operations staff for delivering your consultation
- Authorities when required by law
We do not sell your personal information.
4. Data security
We take reasonable technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure.
5. Data retention
We retain consultation and transaction records as needed to provide the service, handle disputes, and meet legal/accounting requirements.
6. Your choices
You may request access, correction, or deletion of certain personal data by contacting us, subject to legal and operational limits (for example, payment records may need to be retained).
7. Children’s privacy
Our services are intended for users 18 years of age or older. If you believe a minor has provided data, please contact us.
8. Changes
We may update this policy from time to time. The “Last updated” date will reflect changes.
9. Contact
For privacy questions: contact via Jyotishe.com support channels listed on the website.